Shipping policy

Our Comprehensive Shipping Policy

At QP-ON we ship your order quickly and cheaply.

Netherlands
For orders of 1 box in the Netherlands, shipping costs are €6,95.
For orders of 15KG +, shipping costs are €15.

Belgium
For orders of 1 box, the shipping costs are €12.50.
For orders of 2 boxes, the shipping costs are €20.

QP-ON delivers throughout most of Europe, offering competitive shipping rates.
We ship to: Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Luxembourg, Austria, Poland, Portugal, Romania, Spain, the Czech Republic, and Sweden.

Package Delivery
All shipments are shipped with MyParcel and PostNL. In-stock products are shipped the same business day before 3:00 PM. You will automatically receive an email with the track & trace code so you can track your order at any time.

Pickup
Would you prefer to pick up your order? Select the "Pickup" option. You can then pay for your order via iDeal or bank transfer, or you can pay for your order in cash or by card upon pickup. As soon as your order is ready, you will receive an email from us and you can come by right away.

Delivery Timeframes

Understanding our shipping policy starts with knowing the delivery timeframes we offer. Most orders are processed within 1-2 business days and delivered within 3-7 business days depending on your location. We work with trusted carriers to ensure your packages arrive promptly and safely. Expedited shipping options are also available for urgent needs. Please note that weekends and holidays may affect delivery schedules. Tracking information will be provided immediately after shipment so you can monitor your order's progress in real-time.

Shipping Costs and Fees

Our shipping policy is designed to offer transparent and fair pricing. Shipping costs are calculated based on the weight, size, and destination of each package. We offer free standard shipping on orders above a certain amount to provide added value to customers. Any additional fees such as customs duties or taxes for international shipments will be the responsibility of the recipient. We recommend reviewing our shipping calculator or contacting customer support for detailed cost estimates before placing your order.

Order Tracking and Support

Tracking your shipment is simple and part of our customer-first shipping policy. After your order is dispatched, you will receive an email containing a tracking number and a direct link to the carrier’s website. This allows you to check the delivery status anytime. If you encounter any issues with your shipment or have questions about our shipping policy, our support team is available to assist you promptly. Ensuring a smooth delivery experience is our priority.